FREQUENTLY ASKED QUESTIONS
Questions? We've Got You Covered.
Find answers to some of the most common questions about Lucky Dog Tours, our packages, vehicles and bookings.
General & Bookings
Yes, absolutely — we're completely flexible to suit our customers' needs.
Yes! Our packages are priced on a minimum of 7 passengers, so a smaller group simply changes the cost per person. Get in touch and we'll work out a price that suits your group size.
Unfortunately, as we have to pay other third-party providers in advance to secure your package, we may not be able to alter the agreed date, and any deposit or payment already made may be forfeited. See our Cancellation & Refund Policy for full details.
We recommend booking as early as possible, particularly for group packages and popular dates, as third-party venues and tickets are secured on a first-come basis.
We accept direct transfer, cash or processed payment using our online payment system — full details are provided when you confirm your booking.
Travel & Vehicles
Yes, food and drink are welcome — however, please be mindful of spillage or mess to avoid a cleaning fee.
Yes. Each vehicle has two secure anchor points for child seats suitable for ages 0–4. We also carry booster seats that don't require anchoring.
Yes, we have a large, fully concealed luggage trailer that comfortably accommodates large groups — perfect for golf trips, airport transfers, and multi-day travel.
Our tours generally run rain or shine. If severe weather affects safety or a specific inclusion, we'll contact you as soon as possible to discuss the best options available.